Shipping policy

Shipping

All ODDCOIL orders are made to order and printed especially for you. Because of this, please allow time for both production and shipping before your order arrives.

Processing & Production

Orders are typically processed and sent to production within a few business days. Production times vary depending on the product and fulfillment provider.

Once your order has been produced, it will be shipped to the address provided at checkout.

Shipping Times

Estimated delivery times vary depending on your location, product, and shipping method selected at checkout.

Please keep in mind that delivery estimates are not guaranteed. Delays can occur due to carrier issues, customs, weather, holidays, or other circumstances outside our control.

Your order may also arrive in separate packages if it contains products fulfilled from different facilities.

Tracking

Once your order has shipped, you’ll receive a shipping confirmation with tracking information when available.

Please allow some time for tracking information to update after your order has been shipped.

Customs & Import Fees

International orders may be subject to customs duties, taxes, or other fees imposed by the destination country.

Any customs duties, import taxes, or additional fees are the responsibility of the customer. ODDCOIL is not responsible for delays caused by customs.

Incorrect Shipping Information

Please make sure your shipping address is correct and complete before placing your order.

If you notice an error in your shipping address, please contact us at shopoddcoil@gmail.com as soon as possible. We’ll do our best to help, but we cannot guarantee that an address can be changed once an order has entered production.

If an order is returned or cannot be delivered because of an incorrect or incomplete address provided at checkout, additional shipping or replacement costs may apply.

Lost or Delayed Packages

If your tracking shows that your package is still in transit, please allow additional time for delivery as shipping delays can occasionally occur.

If your package is marked as delivered but you cannot locate it, please check with your household, neighbors, building reception, or local carrier first.

If you believe your package has been lost, please contact us at shopoddcoil@gmail.com with your order number and tracking information so we can look into it.